From your VeraCash® Member Area, go to "My documents" - "Verify my identity" and click on "Verify".
Validation of identity is a two-step process that will only take a few minutes. We will ask you to film your identity document (valid ID, passport or residence permit) and to take a video selfie to ensure that no one is impersonating you.
If you don't have a mobile phone, you can proceed as following :
- From the website: please enter the mobile number of a friend or family member who will allow you to continue on his phone.
- From the mobile app: download the VeraCash® app on the mobile phone (Android or iOS) of a relative, log in to your account and follow the procedure below. Once the procedure is completed, you can log out and delete the app.
From the VeraCash® mobile app (Android and iOS)
- Log in through the VeraCash® app.
- Keep your ID ready.
- Navigate to "My Documents" tab > "Verify my identity" and click on the "Verify" button.
From your Member Area on the website
- Login to your Member Area
- Keep your ID ready.
- Navigate to "My documents" tab > "Verify my identity" and click on the "Verify" button. Make sure you do not close the window that will open.
- Enter your phone number. Then follow the instructions on the link you received by sms.