Help Centre

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Help Centre

Manage my account

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Manage my account

Manage your profile and update your contact details and personal information.

Sign in

How does two-factor authentication work?

Once I’ve registered, how do I change my email address?

I lost my password/username/login ID. How can I recover it?

How do I change my password?

I can’t log into my VeraCash account. What do I do?

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My settings

How do I change the language of my VeraCash account?

Referral

How do I refer someone to become a VeraCash member?

Does the referral system apply to when a VeraCash youth account is opened?

Update my account

How do I update my postal address?

How do I update my email?

How do I update my phone number?

Account closure

Can VeraCash close my account without my consent?

How do I close my VeraCash account?