Your new card is issued the month your current card expires. To receive it as soon as possible, please check that your profile information is up to date, especially your postal address.
We will notify you of the expiration of your card 2 months before the expiry date, so that you can take the necessary precautions. To make sure you receive this e-mail, you can add contact@veracash.com and info@veracash.com to your e-mail contacts.
To find out more, go to the “My payment card” tab in your Member Area.
My card is about to expire and I'd like it to be renewed automatically. What do I need to do?
To receive your new payment card, please:
- check that your mailing address is up to date;
- complete your profile if any information is missing;
- check that your current card is active.
My card is about to expire and I don't want it to be renewed automatically. What do I need to do?
If you do not wish to receive your new payment card, please ensure that your current card is not activated. If you change your mind in the future, you can order a new card from the “My Payment Card” section of your Member Area.
Is it free to renew my VeraCash card?
Yes, payment cards are renewed for free. You will not be charged for your new card.
When disposing of an expired payment card, remember to destroy it before throwing it away.
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