---
title: How do I update my postal address?
description: You must change your postal address in your Member Area, then provide us with a new proof of address.
---

[Skip to content](https://support.veracash.com/how-do-i-update-my-postal-address#main-content)

- [English](https://support.veracash.com/how-do-i-update-my-postal-address)
- [Français](https://support.veracash.com/fr/comment-faire-pour-mettre-a-jour-mon-adresse-postale)

English

Show submenu for translations

[Contact us](https://support.veracash.com/kb-tickets/new?hsLang=en)

![Couleur + blanc.png\]](https://support.veracash.com/hs-fs/hubfs/Couleur%20+%20blanc.png?height=40&name=Couleur%20+%20blanc.png)

- [Home](https://www.veracash.com/)
- [About the company](https://www.veracash.com/about-us)

Open main navigation

Close main navigation

- [Home](https://www.veracash.com/)
- [About the company](https://www.veracash.com/about-us)
- - [English](https://support.veracash.com/how-do-i-update-my-postal-address)
    - [Français](https://support.veracash.com/fr/comment-faire-pour-mettre-a-jour-mon-adresse-postale)

  English
  
  Show submenu for translations
- [Contact us](https://support.veracash.com/kb-tickets/new)
- Contact us

 Contact us

 How we can help?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://support.veracash.com/?hsLang=en)
2. [Manage my account](https://support.veracash.com/manage-my-account?hsLang=en)
3. [Update my account](https://support.veracash.com/manage-my-account?hsLang=en#update-my-account)

October 27, 2022

# How do I update my postal address?

## You must change your postal address in your Member Area, then provide us with a new proof of address.

If you wish to change your postal address, you must first go to your **Member Area**, click on the tab "**My profile**" and then "**My information**". You can enter your new postal address in the fields provided.

Once you have changed your details, you will need to submit a new proof of address. To do this, go to your **Member Area**, click on the "My documents" tab. You can find the accepted documents by [clicking on this link](https://support.veracash.com/what-documents-do-i-need-to-submit-to-open-a-veracash-account?hsLang=en).

Our customer service team will validate it as soon as possible.

- [Getting started on Veracash](https://support.veracash.com/getting-started-on-veracash?hsLang=en#main-content)

    - [Open an account](https://support.veracash.com/getting-started-on-veracash?hsLang=en#open-an-account)
    - [Order and activate the debit card](https://support.veracash.com/getting-started-on-veracash?hsLang=en#order-and-activate-the-debit-card)
- [My purchases](https://support.veracash.com/my-purchases?hsLang=en#main-content)

    - [How to buy on Veracash?](https://support.veracash.com/my-purchases?hsLang=en#how-to-buy-on-veracash)
    - [Buy Gold](https://support.veracash.com/my-purchases?hsLang=en#buy-gold)
    - [Buy Silver](https://support.veracash.com/my-purchases?hsLang=en#buy-silver)
- [My payment card](https://support.veracash.com/my-payment-card?hsLang=en#main-content)

    - [Manage my limits](https://support.veracash.com/my-payment-card?hsLang=en#manage-my-limits)
    - [Manage my card](https://support.veracash.com/my-payment-card?hsLang=en#manage-my-card)
    - [Block my card](https://support.veracash.com/my-payment-card?hsLang=en#block-my-card)
    - [Contactless payment](https://support.veracash.com/my-payment-card?hsLang=en#contactless-payment)
- [My transactions](https://support.veracash.com/my-transactions?hsLang=en#main-content)

    - [Irregularities and incidents](https://support.veracash.com/my-transactions?hsLang=en#irregularities-and-incidents)
    - [My operations](https://support.veracash.com/my-transactions?hsLang=en#my-operations)
    - [Veracash transfers](https://support.veracash.com/my-transactions?hsLang=en#veracash-transfers)
    - [My realised gains or losses](https://support.veracash.com/my-transactions?hsLang=en#my-realised-gains-or-losses)
- [Manage my account](https://support.veracash.com/manage-my-account?hsLang=en#main-content)

    - [Sign in](https://support.veracash.com/manage-my-account?hsLang=en#sign-in)
    - [My settings](https://support.veracash.com/manage-my-account?hsLang=en#my-settings)
    - [Referral](https://support.veracash.com/manage-my-account?hsLang=en#referral)
    - [Update my account](https://support.veracash.com/manage-my-account?hsLang=en#update-my-account)
    - [Account closure](https://support.veracash.com/manage-my-account?hsLang=en#account-closure)
- [EUR holding account](https://support.veracash.com/eur-holding-account?hsLang=en)
- [Account security](https://support.veracash.com/account-security?hsLang=en)
- [Learn more](https://support.veracash.com/learn-more?hsLang=en#main-content)

    - [Taxes](https://support.veracash.com/learn-more?hsLang=en#taxes)
    - [Youth account](https://support.veracash.com/learn-more?hsLang=en#youth-account)
    - [Business account](https://support.veracash.com/learn-more?hsLang=en#business-account)
    - [Custody of precious metals](https://support.veracash.com/learn-more?hsLang=en#custody-of-precious-metals)
    - [In case of crisis](https://support.veracash.com/learn-more?hsLang=en#in-case-of-crisis)

- [Home](https://www.veracash.com/)
- [About the company](https://www.veracash.com/about-us)

[![Chill listening crop-3](https://support.veracash.com/hs-fs/hubfs/Logo%20Veracash%20Transactionnel.png?width=106&height=24&name=Logo%20Veracash%20Transactionnel.png "Chill listening crop-3")](http://www.veracash.com)

Help Centre

Copyright © 2026, VERACASH