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Help Centre
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My operations
  • Getting started on Veracash
    • Open an account
    • Order and activate the debit card
  • My purchases
    • How to buy on Veracash?
    • Buy Gold
    • Buy Silver
  • My payment card
    • Manage my limits
    • Manage my card
    • Block my card
    • Contactless payment
  • My transactions
    • Irregularities and incidents
    • My operations
    • Veracash transfers
    • My realised gains or losses
  • Manage my account
    • Sign in
    • My settings
    • Referral
    • Update my account
    • Account closure
  • EUR holding account
  • Learn more
    • Taxes
    • Youth account
    • Business account
    • Custody of precious metals
    • In case of crisis
  • Account security
      Back to home
      1. Help Centre
      2. My transactions
      3. My operations
      • Getting started on Veracash
        • Open an account
        • Order and activate the debit card
      • My purchases
        • How to buy on Veracash?
        • Buy Gold
        • Buy Silver
      • My payment card
        • Manage my limits
        • Manage my card
        • Block my card
        • Contactless payment
      • My transactions
        • Irregularities and incidents
        • My operations
        • Veracash transfers
        • My realised gains or losses
      • Manage my account
        • Sign in
        • My settings
        • Referral
        • Update my account
        • Account closure
      • EUR holding account
      • Learn more
        • Taxes
        • Youth account
        • Business account
        • Custody of precious metals
        • In case of crisis
      • Account security

      My transactions

      View your transaction history, report incidents or irregularities.

      Irregularities and incidents

      • What is oxidation and how can I avoid it?
      • Why can’t I make a payment or withdrawal using my Veracash card?
      • I don’t recognize one or more transactions in my history. What do I do?
      • I entered my password when making a payment with my VeraCash card, but it didn’t work.

      My operations

      • How do I make a transfer to my bank account from my VeraCash account?
      • How do I view my transaction history?
      • How do I view my invoices and statements?
      • Can I use my VeraCash card to make a purchase by phone?
      • Why do I need to provide proof of the source of my funds when transferring more than €10,000?
      • Can I change the distribution of my debits?
      • My payment is pending: what’s going on?
      See more

      Veracash transfers

      • What are the limits on sending/transferring Veracash?
      • How do I send precious metals to someone?

      My realised gains or losses

      • How do I find the realised gains or losses I have made on my sales?
      • What is the FIFO system?
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      Help Centre
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